844-311-8846
hello@sidestreetmedia.cc

Tech.

The Right Tools. The Best People.

Our mission is to provide the highest quality of IT services which ensures 100% client satisfaction.

We follow a unique approach and we have the right tools and the skilled people to manage your network and to help you move forward to grow your business and scale up. We also offer a free and no obligation site and network assessment which allows our team to get hands-on with your existing network, meet your team, learn your needs, wants, and budget so that we can more specifically assist you.

As an enterprise-class Information Technology service company, our model is unique and is designed based on a strong foundation of adaptability, reliability, and expertise – you can rest assured knowing you have some of the most talented and accommodating IT service consultants in the industry to back you up.


The Unbox.

Every business relies upon technology, but smaller companies cannot always invest in large, complex systems, or an “IT” team to manage them all. An innovative new approach can bring you better, more reliable performance—with no upfront investment in new equipment or computer gurus.

With a simple Unbox device installed at your business location, we’ll improve your IT performance, reduce cost—and risk—and keep a watchful eye via the cloud. Hybrid managed services based on Unbox deliver:

  • Enterprise-class Wi-Fi with greater mobility
  • “Set it and forget it” File Server and Backup
  • Tighter, more pervasive Data Security
  • Remote management by IT experts you know and trust

Smaller companies tend to wait as long as possible before investing in new technology—or even calling their IT consultant to even have a look. In the long run, this “break / fix” approach to dealing with IT ends up costing much more than being proactive because of downtime, data loss, or lost productivity and customer confidence.

Our managed technology services help keep your business up and running without you having to so much as make a phone call—on an easy, predictable and affordable subscription basis.

Read more on our Unbox solution here.


Voice Services

What Do We Offer?

  • Hosted VoIP phone systems for businesses
  • Unlimited local and long distance calling
  • National and International telephone numbers
  • International calling at per-minute rates

How we deliver

Top rated carriers
We‘re partnered with the largest network infrastructure companies in the U.S. to provide you with optimum connectivity and uptime.

Convenient Support
We’re ready to take your call. Your dedicated Customer Success Manager (CSM) is available Monday through Friday, 8:30am to 5:30pm. Need to talk to someone outside of normal business hours? Our 24/7 Emergency Support line is available when you need it most.

Service Level Agreements
Enjoy peace of mind knowing that your service is guaranteed under a Service Level Agreement (SLA).

Budget-friendly hardware solutions
We have you covered – from large call centers requiring phones and headsets to small offices with desk or cordless phones.

Starting At $29.99/user!

No Contracts. Ever.

Compliance Enabled Technology

In a regulated industry? Our team has the knowledge to enable your business to utilize new technology and still keep you in compliance with HIPAA, PCI-DSS, and any other regulations you may be subject to.

Contact Us To Discuss Your Best Option

Our team will work with you to ensure any setup is the perfect fit for your need.

Complex Hosting and Hardware Implementation

Through our partnership with Spirit Communications, we can offer a full suite of complex hosting and enterprise IT services.

DRaaS

Spirit’s DRaaS is a differentiated private cloud solution, housed in our enterprise grade data center, and supported by our dedicated development and support team. Spirit’s DRaaS provides a robust feature set, long-term retention and continuous replication at the virtualization/hypervisor layer resulting in a high-performance disaster recovery and archival solution. In combination with Spirit’s expansive On-Net fiber network, the DRaaS solution provides end-to-end security and reliability. In addition, the solution is storage agnostic; supporting mixed hypervisors and ensuring replication of any data center or site including private cloud, public cloud, service provider or branch office.

IaaS

Our software-driven computing platform takes the data center headache out of customer managed server environments allowing them to focus on the deployment and functionality of their operating system and applications. The customer’s server equipment is replaced by the Spirit cloud equivalent providing them with a hardened, scalable, resilient, private, secure datacenter environment where they can build, scale and manage their software infrastructure.

SD-WAN

Spirit’s SD-WAN offering serves as an augment to our MPLS service and allows our customers to bond primary, secondary, and tertiary local broadband, Internet, and wireless connections in order to create a highly available, cost effective, integrated network.

Express Cloud Access

EXPRESS CLOUD ACCESS BYPASSES THE PUBLIC INTERNET AND CONNECTS YOUR WAN DIRECTLY TO A CLOUD SERVICE PROVIDER

Access your cloud service provider (CSP) with the same speed, reliability and security as any other endpoint on your WAN. Express Cloud Access, reaches multiple cloud providers, establishing them as virtual endpoints on your WAN.

BENEFITS

  • Performance – Bypasses the public Internet to provide superior performance and reliability
  • Security – A private connection so data is never exposed to the public Internet
  • Flexibility – Reaches multiple CSPs without the need for a separate physical connection to each provider
  • Scalability – Configurable connections that are easily increased or changed as your business needs require
  • Cost Efficiency – No additional physical ports needed with existing Spirit network
  • Simplicity – Streamlines network administration by making cloud-based resources available from your existing WAN

FEATURES AND SPECIFICATIONS

  • Speeds up to 1Gbps
  • MPLS Secure Connection
  • CSP Available*:
  • Amazon Web Service (AWS)
  • Microsoft Azure
  • Office 365
  • Salesforce
  • Google Cloud Platform
  • SoftLayer
  • Oracle Cloud
  • IBM Cloud Direct Link
  • Many Others

PROBLEM

Public Internet Access Limits Performance of Cloud-Based Software

Your company has cloud-based software and uses the public Internet to access it. Internet congestion and latency regularly affect your cloud access and routinely impact the performance of your cloud-based applications in a negative way. These performance issues must be resolved in order to maintain user productivity. Perhaps your organization is planning a move to the cloud. You need to ensure that once your resources are cloud-based, they will operate with the same availability and user experience as they do today. You cannot afford for either user experience or availability to be subject to unpredictable access to the cloud. And whether your data center applications are already in the cloud or they are heading there, you are most likely concerned about lack of security over the public Internet.

SOLUTION

Bypass Public Internet with Direct Cloud Access

To address these concerns, you need a fast and reliable connection to your Cloud Service Provider (CSP). Express Cloud Access service delivers exactly that, with direct connectivity to the cloud that bypasses the public Internet providing security, performance superior to that available on the public Internet.

 

* The customer establishes the CSP relationship
Private Routed Network

Everything remains on our private fiber-based Carolina network ensuring your data’s security and privacy. We guarantee that your proprietary, sensitive data is fully protected and inaccessible beyond the origination and destination points.

AND WITH OUR FULLY REDUNDANT NETWORK CORE, YOU CAN BE CONFIDENT OF THE FOLLOWING:

  • Your data gets to its destination – always
  • A highly scalable, cost-effective connectivity that can grow with your business
  • All of your locations are tied together, enabling a converged private network for voice, data, and video
  • You and your employees can take full advantage of seamless, secure connectivity and business continuity anywhere, anytime
  • You can access mission critical applications, voice (VoIP), video, conferencing, and share Intranets/Extranets whenever and wherever needed
Private Switched Network

Our SS7 network is designed to meet the specific needs and service concerns of ILEC, CLEC and wireless communication companies with the flexibility and responsiveness to succeed in today’s marketplace.

WE PROVIDE:

  • Local, regional, national and international Signaling System 7 capability.
  • World-class SS7 and AIN database services
  • A network that exceeds the highest industry standards for SS7 networks as mandated by Telcordia and the American National Standards Institute (ANSI).
  • Technicians who keep abreast of new and evolving technology and pass the benefits along to you.

Contact Us To Discuss Your Best Option

Our team will work with you to ensure any setup is the perfect fit for your need.

Office365 + Google G Suite Cloud Application Suites

Sidestreet Media is proud to offer both Microsoft's Office365 and Google's G Suite to our clients. We don't believe in lock in to OUR preferences and will match our clients with the best suite to meet their needs. Read the chart below to see a brief comparison then contact us to arrange a trial of your preferred suite.

G Suite
Office 365
Document and content management
Content management Google Sites Sites (SharePoint)
Document editing
  • Google Docs
  • Sheets
  • Slides
  • Office Online
  • Office for Desktop
Document sharing
  • Hangouts
  • Google Groups
  • Google Sites – Files (powered by Google Drive)
  • Google Drive
  • Google +
  • Skype for Business
  • Outlook Groups
  • SharePoint Document Libraries (powered by OneDrive for Business)
  • OneDrive for Business
  • Yammer
Document storage and sync
  • Google Groups
  • Google Sites – Files (powered by Google Drive)
  • Google Drive
  • Outlook Groups
  • SharePoint Document Libraries (powered by OneDrive for Business
  • OneDrive for Business
Team collaboration and productivity
Tasks
  • Gmail Tasks
  • Google Keep
  • Outlook Tasks
  • Planner
Notes
  • OneNote
  • Outlook Groups (powered by OneNote)
  • Microsoft Teams (Powered by OneNote)
Communication
Groups and communities
  • Google Groups
  • Google+
  • Outlook Groups
  • Yammer
  • Microsoft Teams
Discussions and announcements
  • Google Groups
  • Google+
  • Google Sites
  • Outlook Groups
  • Yammer
  • Sites (SharePoint)
Real-time messaging (private, group, universal)
  • Hangouts
  • Skype for Business
  • Microsoft Teams (powered by Skype)
Screen sharing
  • Hangouts
  • Skype for Business
  • Microsoft Teams (powered by Skype)
Video calls
  • Hangouts
  • Skype for Business
  • Microsoft Teams (powered by Skype)
Voice calls
  • Hangouts
  • Skype for Business
  • Microsoft Teams (powered by Skype)
Mobility – native apps
Android and iOS devices
  • Google Docs
  • Google Sheets
  • Gmail, Calendar, Keep
  • Google Drive
  • Google Slides
  • Hangouts
  • Google +
  • Word
  • Excel
  • Outlook
  • OneDrive for Business
  • PowerPoint
  • Skype for Business
  • Yammer
  • OneNote
  • Office 365 Admin
  • Outlook Groups
  • SharePoint
  • Office Delve for Office 365
  • Microsoft Teams

Contact Us To Discuss Your Best Option

Our team will work with you to ensure any setup is the perfect fit for your need.

Hosted Email Security

Proofpoint Essentials protects small and medium-sized businesses from today’s advanced threats, compliance risks and digital fraud.

With enterprise-grade security technology and infrastructure – which also protects some of the largest organizations in the world – it meets the tailored needs of smaller enterprises to protect against the attacks that are most dangerous to them. With Proofpoint Essentials, you can enhance your security through spam and phishing protection, multi-layer anti-virus and a robust filter-rules engine.

Email Continuity with an Emergency Inbox, as well as policy-enforced encryption and a cloud-based email archive help you stay compliant while keeping your business running - all within a simple, intuitive user interface.

Proofpoint Essentials works with many platforms, including Microsoft Office 365 and is available in four packages tailored to meet the needs of growing businesses.

Beginner Business Advanced                Professional
Security
Anti Virus X X X X
Spam Filtering X X X X
Reporting X X X X
Content Filtering X X X X
Outbound Filtering X X X X
Impostor Email Protection X X X X
Data Loss Prevention (DLP) X X X
URL Defense (Sandboxing) X X X
Attachment Defense (Reputation) X X X
Attachment Defense (Sandboxing) X X
Email Encryption X X
Social Media Account Protection X OPTIONAL
Continuity
Emergency Inbox 30 Days 30 Days 30 Days 30 Days
Email Spooling 30 Days 30 Days 30 Days 30 Days
Instant Replay 30 Days 30 Days 30 Days
Email Archive
Support for Exchange and Office 365 X
Unlimited Storage X
Con gurable Retention (Up to 10 Years) and Legal Hold X
Powerful Search and Discovery Tools X
End-user User Search Access X
Management
Multi-level logins X X X X
Domain Management X X X X
Email Logs X X X X
Active Directory Sync for Azure and Exchange X X X X

Contact Us To Discuss Your Best Option

Our team will work with you to ensure any setup is the perfect fit for your need.

Technology Procurement

Sidestreet Media has relationships with multiple hardware vendors that allows us to deliver top of the line equipment at some of the best prices that you will find anywhere. Options include Apple, HP, Dell, Lenovo, and Netgear.

Workstation Backup

Backup solutions for your field work force starting at $6/mo/machine.

Hosted VPN

Originally designed for journalists working in unfriendly areas, our VPN is a secure way to access the internet from almost any internet connection on hardware dedicated to you.

Shared options are also available for the coffee shop aficionado looking to protect themselves from prying eyes.

Don't See What You Need? Not Sure What You Need?

Contact us today for a free initial chat.

Need Help With Your Tech At Home?

We offer expert user support, education, and explanation that retail computer repair shops can’t deliver. We now provide all residential services in your home. We no longer offer drop-off repair services.

We can fix many technical problems in your home, but we do not offer full hardware repair for non-business clients. We are able to remove viruses, resolve errors, reinstall or upgrade operating systems, and other software fixes. We do not offer hardware repair such as broken screens, broken keyboards, or water damage repair, though if you know your keyboard is dead we can bring a replacement to your appointment.

Any of our software solutions listed above are also available for home users, though terms of service may be different. Please ask us for details.

Residential IT Support Pricing & Policies

  • In-Home Computer Support is provided at $80 per hour during business hours.
  • We provide service on nights, weekends, and holidays for $120 per hour.
  • Appointments are one hour minimum with half-hour increments thereafter.
  • Travel fees apply outside of metro-Spartanburg (10 miles centered from Spartanburg’s City Hall)
  • You may cancel your appointment up to 24 hours in advance without penalty.